COLLABORATIONS
TECHNOLOGY HUB PRESENT AT FOREIGN TRADE ZONE 68
Technology HUB is grateful for the opportunity to participate in the El Paso – Cd. Juarez Industry Summit – Advancing to the Future. We are proud that our CEO, Ricardo Mora, had the privilege to participate as a panelist of esteemed experts focusing on innovation and advanced manufacturing. Foreign Trade Zone 68 plays a vital role in the City's regional and international investment strategy, providing a business platform that enables both domestic and foreign trade to thrive in the region. We are thrilled to witness the exceptional work being accomplished by this platform, as it forges connections that explore the capabilities and innovations within the advanced manufacturing industry.
We would like to express our gratitude to David Panko and his team for extending the invitation to us and for bringing together key community and industry leaders. This collaborative effort aims to enhance our region and expand its capabilities, and we are honored to be a part of it.
T-HUB COMMUNITY
THE FIRST TECHNOLOGY REVOLUTION IS HERE. ARE YOUR TEAMS READY?
An exclusive Fireside chat with Chris Danek was held at Technology HUB. Chris is the CEO of Bessel LLC, Co-founder and CEO of AtheroMed (now Philips AtheroMed) Visiting professor at the W.M. Keck Center for 3D Innovation at UTEP (University of Texas at El Paso), Advisor to the Santa Clara University Healthcare Innovation and Design Lab, Award-winning instructor and an inventor with over 85 U.S. patents.
He shared an honest conversation with us on relevant topics about empowering technical teams, speed time-to-market and unlocking the value of advanced technologies like artificial intelligence, additive manufacturing, and digital engineering through agile teamwork.
What a privilege to have experts like Chris Danek in our region who share their knowledge and enlighten our community. The Fireside chat “The First Technology Revolution is here. Are your teams ready?”. It was such an amazing experience, we learned, talked, and shared, all part of building positive sum transactions and strengthening our startups and SME’s.
PHILANTROPY
10 YEARS =10 TONS
FUNAX (Fundacion Axcel) (NGO (nongovernmental organization) was originally established with the goal of serving Ciudad Juárez community by collecting food and toys and distributing them to various shelters in our city. Today, our focus has expanded to developing our youth, startups and SMEs through STEAM (Science, Technology, Engineering, Art, and Mathematics) education, incubation, and acceleration programs, it is helping close the gap in the digital transition in our communities.
We are thrilled to celebrate FUNAX's 10th anniversary, and we invite you to join us in the "10 years, 10 tons" campaign, which aims to benefit the Food Bank of Ciudad Juárez. Your donation can make a significant impact on the lives of many residents of Juarez, contributing to the creation of a stronger and more united community.
You can bring your donation to Technology HUB at the following address: Av. Adolfo Lopez Mateos 924, Ciudad Juarez, Chih.
Together, we can make a difference and support those in need!
SHARING KNOWLEDGE
CREDIBILITY OF YOUR BUSINESS
Customers are the ambassadors of your company's products or services. That is why customer service is crucial at all levels of the organization's structure for a company to succeed. Having customers positively talk about your business or recommend you is one of the most impactful ways to assess rapid credibility of your brand and as a result set you apart from the competition.
Here are some aspects to consider that will improve customer service:
- Ensure clear and effective communication with your clients, making sure the information they receive is accurate.
- Adopt an omnichannel approach to provide a seamless experience, allowing customers to receive support through their preferred channels and offering comprehensive service, regardless of where the conversation begins.
- Train your support team to be empathetic towards customers by investing in workshops and training programs to enhance their skills and competencies.
- Provide your support team with tools to improve customer service. A knowledgeable and pleasant team member is essential for offering a positive experience. It is crucial for them to understand the full context of your business, including your customer base, their purchasing habits, and preferences.
- Create a unique environment and interaction that appeals to the senses. Incorporate elements such as ambiance, music, aromas, colors, shapes, and textures to make a lasting impression on your clients.
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